Aloha CU Hawaii Members:

You have probably already read or heard on the news that the credit bureau Equifax reported a data breach. Although this breach is not related to CU Hawaii in any way, we feel it is our responsibility as your financial institution to keep you well informed on anything that could have an adverse effect on your identity, finances, and livelihood.

What is a credit bureau? Quite simply, financial institutions and credit providers report information about you when you have a loan. The information on your credit report assists lenders to determining your creditworthiness. The three credit bureaus are Equifax, Experian and TransUnion.

Information found on a credit report is:

  • Name (current and previous)
  • Date of Birth
  • Address
  • Social Security Number
  • Employer
  • All loans (Personal, Auto, Mortgage, credit cards with balances and payment history)
  • Payment History of your loans or other financial services

Equifax learned of the data breach on July 29, which it said was the result of exploitation of a U.S. website app.

Equifax acknowledged that the incident was a disappointment to a company charged with handling and protecting information. Equifax is offering free Identity Theft Protection and Credit File Monitoring to All U.S. Consumers.

What should you do?

To determine if your personal information may have been impacted and for steps to protect your information, please visit Equifax recommends that consumers be vigilant in reviewing their account statements and credit reports. Consumers should immediately report any unauthorized activity to their financial institutions. Equifax also recommends that consumers monitor their personal information and visit the Federal Trade Commission’s website,, to obtain information about steps they can take to better protect against identity theft as well as information about fraud alerts and security freezes.

You are entitled to one free credit report, annually, from each of the credit bureaus. To obtain your free annual credit report you can go to Review each of your reports and if you see anything that seems unfamiliar or suspicious; take action by contacting the credit bureau as instructed on your credit report.

For more answers to your questions, CLICK HERE on the link below for “Frequently Asked Questions for Consumers”.



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Hawaii Island: (808) 933-6700
Toll Free: 1-800-933-6706


476 Hinano St.
Hilo, HI 96720

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