Career Opportunities

Join our CU Hawaii 'Ohana and say hello to the possibilities!

Enjoy great benefits including; Medical/Dental/Vision (premiums covered 100% for employees), 401(k) profit sharing with employer match, and paid personal time off (starting at 3 weeks per year).* 

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Facilities Coordinator (East Hawaii)

The Facilities Coordinator plays a key role in ensuring the smooth operation, safety, and maintenance of all credit union branches and administrative offices. This position supports day-to-day facilities management, coordinates repairs and 
maintenance, manages vendor relationships, oversees new building and renovation projects, and ensures compliance with safety and regulatory standards across multiple locations.

 Skills and Abilities: 

  • Strong organizational, multitasking, and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Effective time management, attention to details, and efficiency mindset.
  • Proficiency in Microsoft Office and facilities management software.
  • Valid driver’s license and reliable transportation required with ability to travel frequently between branches.

Education and Experience:

  • Associate’s or Bachelor’s degree in Facilities Management, Business Administration, or related field preferred.
  • Certified Facility Manager (CFM) credential or equivalent preferred.
  • 5+ years of experience in facilities coordination or property management, preferably in a multi-site or island-wide environment with fluency in project management and budgeting preferred.
  • Direct experience in handling repairs and maintenance such as plumbing 
    and mechanical preferred.

Pay Range:

  • $40,000 - $70,000 per year

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Member Service Representative (East Hawaii)

Serve as a liaison between the member and the Credit Union. Provide account information by phone or in person, as well as information on the full range of credit union products and services. Open accounts for members, resolve issues, and professionally handle the member’s daily needs. Provide a variety of transactional services to members.

 Skills and Abilities: 

  • Must be a self-motivated team player who is flexible with working hours.
  • Computer proficient; able to operate Microsoft Office.  
  • Possess basic; reading, writing, math, and cash handling skills.
  • Able to learn and retain knowledge of; all MSR duties and responsibilities, Credit Union policies, and Federal Regulations.
  • Demonstrate and maintain; analytical skills, accuracy, ability to work independently and multitask, time management, professionalism, a positive energetic attitude, good oral/written communication, problem-solving, commitment to service,e and confidentiality.
  • Able to work in an air-conditioned environment with tile and carpeted surfaces with frequent standing/walking.

Education and Experience:

  • High school graduate or equivalent.
  • Minimum six months of work experience in customer service. 
  • Preferred financial and cash handling experience. 

Pay Range:

  • $18.50 - $23.00 an hour

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Member Service Representative (West Hawaii)

Serve as a liaison between the member and the Credit Union. Provide account information by phone or in person, as well as information on the full range of credit union products and services. Open accounts for members, resolve issues, and professionally handle the member’s daily needs. Provide a variety of transactional services to members.

 Skills and Abilities: 

  • Must be a self-motivated team player who is flexible with working hours.
  • Computer proficient; able to operate Microsoft Office.  
  • Possess basic; reading, writing, math, and cash handling skills.
  • Able to learn and retain knowledge of; all MSR duties and responsibilities, Credit Union policies, and Federal Regulations.
  • Demonstrate and maintain; analytical skills, accuracy, ability to work independently and multitask, time management, professionalism, a positive energetic attitude, good oral/written communication, problem-solving, commitment to service,e and confidentiality.
  • Able to work in an air-conditioned environment with tile and carpeted surfaces with frequent standing/walking.

Education and Experience:

  • High school graduate or equivalent.
  • Minimum six months of work experience in customer service. 
  • Preferred financial and cash handling experience. 

Pay Range:

  • $18.50 - $23.00 an hour
  • Additional: $2.00 an hour for Location Differential Pay  

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Accountant (East Hawaii)

Perform tasks necessary to balance and update general ledger and subsidiary accounts, maintain and reconcile daily cash accounts, and manage other accounting-related duties. Prepare various accounting and financial reports as requested.

Responsibilities/Duties: 

  • Prepare and enter daily and monthly general ledger transactions. Analyze and reconcile general ledger for various accounts, reviewing and verifying the accuracy of entries and accounting classifications.
  • Responsible for month end closing, audit ready reconciliations, monthly account analysis, balance sheet account analysis and reconciliations, journal entries, fixed assets maintenance, accounts payable, financial statements, and
    management level reporting. Prepares income and balance sheet statements and various other accounting statements and reports on a daily, weekly, monthly, quarterly, and annual basis as requested by management.
  • Prepare, pay, and file all accounts payable for the credit union. Research and resolve discrepancies.
  • Process invoices and corporate card reconciliations ensuring proper expense classification.
  • Research and adjust all open items, cash imbalances, and variances.
  • Set-up and run all prepaid and fixed asset items in the depreciation program.
  • Analyze, review, and synthesize all reports from core systems and third-party providers to ensure accuracy.
  • Perform loan portfolio accounting functions and maintain all general ledger accounts and bank reconciliations related to Credit Union loan portfolios.
  • Prepare GL entries and reports related to participation loans and loans sold on the secondary market in a timely and accurate manner.
  • Balance the subsidiary reports to the general ledger control.
  • Ensure all entries for capitalization and amortization of deferred fees, mortgage servicing rights, provision for loan losses, interest accruals, and vendor accruals are recorded in accordance with GAAP.
  • Complete schedules related to loan portfolios and financials for the NCUA quarterly Call Report, annual external audit, and NCUA examinations.
  • Prepare the credit union’s tax returns.
  • Perform other duties as assigned by the Accounting Supervisor.

Skills and Abilities: 

  • Must be a self-motivated team player who is flexible with working hours.
  • Computer proficient; able to operate Microsoft Office applications.  
  • Proficient working knowledge of accrual accounting and generally accepted accounting principles
  • Demonstrate and maintain analytical skills, accuracy, ability to work independently and multitask, time management, professionalism, a positive energetic attitude, good oral/written communication, problem-solving, commitment to service, and confidentiality.
  • Able to work in an air-conditioned environment with tile and carpeted surfaces, with frequent standing/walking. Occasional lifting up to 25-30 pounds

Education and Experience:

  • High school graduate or equivalent.
  • Preferred solid understanding of GAAP accounting and experience with complex financial analysis and modeling.
  • Preferred minimum of five years of accounting and/or financial experience within a financial institution
  • Preferred Associate's or Bachelor's Degree in Accounting or a related field

Pay Range:

  • $22.00 - $27.00 an hour

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Mortgage Loan Processor (East Hawaii)

Responsible to provide support in processing mortgage loan applications.  This includes First Mortgages, Home Equity Line of Credit, Vacant Land and mortgage refinances.  The processor will also help to ensure that loans are processed timely and meet target closing dates by reviewing applications and loan documents to ensure accuracy and compliance. 

Responsibilities/Duties: 

  • Maintain knowledge of credit union policies and procedures and applicable Federal and State regulatory requirements.
  • Review and process real-estate applications.
  • Obtain and evaluate credit bureau reports on applicants, verify debts, and estimate monthly payments for all outstanding debts including debts not listed in the credit report and add them to debts on application.
  • Ensure that each real-estate loan is processed accurately.
  • Review loan approvals to determine what documents are required to move to closing and prepare the closing packet.
  • Utilize pipeline reports to effectively manage and prioritize daily workflow to meet established Mortgage Process Service Loan Agreement (SLA) guidelines. 
  • Pay title company fees for title searches, legal work, and appraisals.
  • Maintain accurate records of insurance and taxes on real-estate loans. 
  • Notify the VP of Lending or Loan Manager of any factor(s) that may affect lending policies and procedures and recommend appropriate changes to address those factors.
  • Other duties as/or assigned by management.

 Skills and Abilities: 

  • Must be a self-motivated team player who is flexible with working hours.
  • Computer proficient; able to operate Microsoft Office.
  • Be able to retain knowledge of all Credit Union lending programs, policies and procedures.
  • Be able to retain knowledge of other Credit Union Products and Services.  
  • Demonstrate and maintain; analytical skills, accuracy, ability to work independently and multitask, time management, professionalism, a positive energetic attitude, good oral/written communication, problem-solving, commitment to service, and confidentiality.
  • Able to work in an air-conditioned environment with tile and carpeted surfaces with frequent standing/walking. Occasional lifting up to 25-30 pounds.

Education and Experience:

  • High school graduate or equivalent.
  • Preferred Associate's degree in Business, or a related field, or an equivalent combination of training and work experience
  • Minimum of two years of Consumer Lending and Mortgage Lending experience

Pay Range:

  • $22.00 - $27.00 an hour

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Management Trainee (East Hawaii)

Management Trainee has the opportunity to work in several departments across the credit union to explore a path toward a future leadership role that best suits the person and meets the needs of the organization. Management Trainee will receive training, mentorship, exposure to a wide range of projects, and growth opportunities. The Management Trainee program is for two years, with possible modifications in duration depending on the individual’s goals and/or organization’s priorities. After completion of the program, the Management Trainee may have an opportunity to be placed for ongoing work in collaboration with HR, usually as an Assistant Operations Supervisor, Loan Officer, or an equivalent role.

Responsibilities/Duties: 

  • Meet with the Training Specialist to outline goals during the term of the program, review the rotation schedule, and go through onboarding training.
  • Proactively communicate with department managers and colleagues to seek out ways to contribute to the department as well as learn about the work of the credit union in that role.
  • Attend monthly cohort meetings with other Management Trainees to share about the learning journey and to provide feedback to the Training Specialist about what is working and what is not.
  • Present reports (written and/or verbal) to the President/CEO, the Management Team, and others as needed.
  • Provide manpower and support for special projects and community development efforts as assigned.
  • Undergo performance appraisals provided by the department manager and in collaboration with HR to receive feedback to improve performance.
  • Perform tasks and/or projects assigned by each department head.
  • Perform additional duties as assigned by various department managers.

 Skills and Abilities: 

  • Must be a self-motivated team player who is flexible with working hours.
  • Computer proficient; able to operate Microsoft Office. 
  • Possess basic; reading, writing, math, and cash handling skills.
  • Demonstrate and maintain; analytical skills, accuracy, ability to work independently and multitask, time management, professionalism, a positive energetic attitude, good oral/written communication, problem-solving, commitment to service, and confidentiality.
  • Able to work in an air-conditioned environment with tile and carpeted surfaces with frequent standing/walking.

Education and Experience:

  • High school graduate or equivalent.
  • Bachelor’s degree in Business Administration or a related field required or equivalent work experience.
  • Preferred financial industry work experience. 

Pay Range:

  • $16.50 - $24.00 an hour

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The above information has been designed to indicate the general nature and level of work performed by an employee in each classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and/or qualifications required of employees assigned to this job.

Reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential functions.

*Benefits apply to full-time employees. Additional restrictions may apply.