Debit/Credit Card Transaction Processing Issues
This morning, we became aware of an issue involving CU Hawaii’s debit and credit cards. While you had the ability to use your card to make purchases, they may have been limited.
Upon review, we determined that this issue occurred from Thursday 6:55pm HST to Friday 8:59am HST, but has since been resolved. The cause of this incident is being actively investigated to ensure appropriate measures are taken to prevent this from occurring again.
We apologize for any inconvenience this may have caused you. If you should have any additional questions, please call us at 933-6700 or toll free 1-800-933-6706.
Mahalo
CU Hawaii Federal Credit Union